Brought back my faith in estate agents

I have used many estate agents and EVERYTIME it has always been a stressful process, so I was reluctant to rent my flat again until I met Josh from Outlet. He reassured me that they would look after me and that they certainly did. From finding tenants through to moving them in to finding new tenants REALLY QUICKLY when they old tenants moved out (this has happened twice and both times have been equally as quick), so it was only a very small period of time that my property was vacant in between. They were very meticulous with everything and if I had any issues they were straight on it and it was sorted. I stupidly doubted them once regarding my tenants saying they didn't double lock the front door as they weren't given keys and I had locked them out when I went to do a little bit of maintenance, I even sent josh a rather long stern email, which he replied very nicely with a photocopy of the keys the tenants had signed for! Lesson learned, so the tenants were given a huge telling off. Which brings me to one more point, I again stupidly didn't get outlet to manage it, which was a big mistake as its another bit of stress they can take away from you, the above I wouldn't have even known about or had to drive all the way back to the property to let them in along with a few other small, but time consuming situations. Outlet can manage all of that stress for you and in my experience it is extremely worth it! They also sold one my properties very quickly for me, which again was surprise surprise easy. So, I have used them as a "landlady" and a seller so I would recommend outlet for selling, buying and renting every day of the week over other money grabbing, less attentive agents.