I'm glad to share my feedback which will help fellow tenants in the market. I have rented through Frost in more than one occasion and in my 15 years of of renting in the UK, i would say Frost partnership ranks the best as their letting team and maintenance team are prompt in handling tenant's issues / queries and a special mention about Pooja Shah who is very professional and at the same time understands tenants' situation and needs and goes out of the way within her professional boundaries and tailors Frost's service bespoke to us which makes us feel that customer are put first in their work values which make you feel glad and special. Many thanks to Pooja and Frost partnership agents. Hope our journey continues and am looking forward to approaching Frost for sales service next time :)