Thank you for your feedback. In response, it is precisely our regulation and duty of care to both applicants and vendors that necessitates assessment of affordability and ability to proceed before viewing. Indeed, many vendors specifically request that we do so. It is not a ploy to assess how to treat customers, and to suggest that we are manipulating the law is both unfounded and extremely damaging to our reputation. We would appreciate the opportunity to discuss this further with you and will happily do so if you can send a contact number to marketing@frostweb.co.uk for this purpose. If, on reflection, you can now see that your review is inappropriate, we would request that you remove it. Kind regards, The Frost Partnership