We had a horrible experience with this agency and would strongly advise others to be very cautious. We viewed a rental property through David Evans & Co and everything seemed fine at first. After the viewing, we made an offer which was accepted by the end of the week. We were then asked to go through the usual reference checks — involving my previous landlord and my workplace — and we complied quickly. Given the offer was accepted, we stopped searching and turned down other viewings, thinking we had found our next home. Weeks passed — one week for the reference checks, another just waiting around for a response from the landlord. During this entire time, we kept following up with the agency, but they were evasive and never gave us a straight answer about the status. Then, out of nowhere, they came back saying the landlord wasn’t happy with our pets. This was incredibly frustrating because we were very clear about having pets — we mentioned it during the viewing, in our offer, and even attached photos of them. It felt like a flimsy excuse, and honestly; Personally, it seemed like they had a better offer and were just looking for a way out. As a result, we lost two critical weeks in our most vulnerable state. We had no time left and were forced to rent a worse place at a much higher price, simply because we were backed into a corner. In my view, this agency was either completely negligent or just plain dishonest. Either way, you’re better off avoiding them altogether.