FROST :Fake, fickle and fraud! We rented a property through FROST . As soon as we settled in, we noticed that the fridge was not working. That was around FOUR MONTHS ago .We complained that the fridge has severe frost in it and was leaking water and spoiling our food. Alot of bottles of milk of ours has gone bad and also loads of food. I even got bad food poisoning from the food that had gone bad because of the fridge temperature! We emailed and called FROST alot . They first said landlord is buying new fridge, then that he is saying it is too expensive, they are looking into it. After a few weeks, we will send in the contractors. The contractor didnot come for a whole month! And when they did , they said FROST had told them A DAY BEFORE! Then our calls werenot answered back. Moreover, when contractor came, he said that the fridge gas is not working so this needs to be replaced. And that they need to reimburse the food money .OBVIOUSLY they didnot reimburse. Also, then FROST said we will talk to the landlord. We are handling the matter, AFTER my husband complained the HeadOffice. Again a long silence Then they told us that the fridge is ordered and it will be fitted this week. That was last week. Why should me and my husband drink spoilt milk and spoilt food?! Why should we suffer?? We have suffered so much useless stress from them! A fridge is a neccissity if you eat food and store food. We are not living in stoneages. Or are we as FROST seems to think? I have not seen a worst company in UK then FROST! Iam going to take this matter to Ombeudsman . Fraud. Lies. Delay tactics- FROST in a nutshell. Stay away from them if you are a tenant as you dont need the stress we are going through! Mrs Nadreen Khan