I used Martin and Co because I felt the Harvey who was the sales director was personable and seemed genuine. Whilst he is a nice guy, I would not recommend using Martin and Co to anyone. There has been a number of fundamental problems, i.e they placed a tenant into my flat but did not verify their income, they do not do an income and expenditure so take the tenants income as gospal. The tenant promised to pay the deposit in instalments but never did and Martin and co never informed me of this. Augusts rent was never paid and it took Jag until October to reply to my email. She doesn't take notes on the call meaning she forgets and never follows through. When you chase again, Jag will tell you, she is waiting on you for something (unknowing to me). At the moment, the tenant owe deposit, 2 months rent and Martin and Co, cant even serve a section 21 because they are unaware how to. I am still trying to deal with them but it is clear they either do not care or do not know how to handle the tenant who should never have been put in my flat in the first place