I am a fairly new tenant of Belvoir, and recently having bit off considerably more than I could chew, contacted them on a Saturday morning in desperation because I had a large item of furniture wedged on the stairs! Hayley offered advice and ultimately assistance to help me move the thing when leaving the office! I was then called back and offered the assistance of Peter who had just popped into the office (lucky old me!). He called round and made short work of my uncooperative furniture, with order restored. Belvoir I stress is not in the furniture removal business, but they knew my circumstances and came in like the cavalry! Heartfelt thanks to Peter, -and to Hayley for finding solutions!