Hi Zoe We are sorry to see your feedback, but we are unable to find any record of having worked with you or assisted you through our Marina office. We take all reviews seriously and would like the opportunity to look into your comments in more detail. Could you please email us at info@dawsonsproperty.co.uk with your full name and details of your experience so we can investigate further? At Dawsons, we pride ourselves on providing a professional and supportive service, and your review does not appear to reflect the experience of our genuine clients. Kind regards, Naomi Head of Marketing