Outstanding! I called Lovelle's to ask if they would manage my HMO (10 bed shared house). Debbie took it away for consideration and came back to me saying that I was not something they would do but investigated who would. She came back with the only worthwhile info of ALL of the agents in Skegness (and I rang them all). Debbie had actually rang around and also contacted the council to find who they were happy with. Outstanding! especially as there was no business in it for Lovelle's.