Oulsnam was the estate agent when I bought my first property, and I couldn’t have been happier with their service. Even though the process took almost a year due to a leasehold-to-freehold change, the team was always supportive and kept me well-informed throughout. Naturally, when it came time to sell, Oulsnam was my first choice. They exceeded my expectations by selling the property quickly, above market value, and without any issues, even though the buyer was overseas in Hong Kong. Recently, I worked with Oulsnam Northfield again, specifically Natalie, to purchase a property with great potential. Their understanding of my needs made the process seamless, especially during the initial stages. In hindsight, I wish I had used their recommended solicitor, as Oulsnam provided far more support and guidance than the solicitor I chose. Throughout the entire process, they reminded me of each step, clarified anything confusing, and offered valuable advice. Communication with them was effortless—quick responses, friendly interactions, and a warm welcome when I collected the keys. If you’re looking for a smooth, efficient sale or purchase, I highly recommend Oulsnam. Their professionalism and customer-focused approach make them a standout choice in estate agents. Happy customer 😉