We are extremely disappointed that you have felt it necessary to write this unfair, inaccurate and abusive review, and without divulging your personal situation or circumstances, Belvoir have acted in accordance with your tenancy agreement, protocol and within the law and following your landlords’ instructions. Please contact us urgently as we have attempted to contact you several times over the last two weeks to resolve the current issue with your tenancy. We look forward to hearing from you.