As we are currently living

As we are currently living and working abroad, renting our UK property seemed the sensible thing to do, even if a little terrifying as this was new to us and we had heard/read a lot of horror stories about doing this. Along with other Letting Agents we requested a visit from Northwood to advise on the possibility of renting our property. Northwood responded in a timely manner and it was Andy who came to see us. Andy put us at ease from the off and professionally directed us through all the stages and criteria requiring our action (most of which was new to us) and explained Northwoods objectives, reassuring us all along. He was also able to offer us a Guaranteed Rent which is ideal for our situation. Before Letting we wanted various actions carried out on the property and Andy was extremely helpful providing direction and advice in all areas of concern. As we were living overseas the majority of 'Post Visit' correspondents was via email or Northwood phoning us, guiding us every step of the way. Natasha soon became a familiar name to us and not only processed our constant ignorant questions, but actioned them, replying and reassuring us on every matter to date. As a preferable, we had our own criteria for possible Tenant/s for the property and although not obligated, Northwood were able to source appropriate Tenants for the area. This is very much appreciated by us and neighbours alike. All in all Andy and Natasha have proved to be extremely patient, diligent and above all, pro-active, in all matters, continually going out of their way to assist. An extremely professional and likeable duo!