"My initial contact was with..."

My initial contact was with Tash. She guided me through the process of letting my property with Northwood in a very straightforward and honest way. I knew exactly what they were offering me and how it would work financially - there were no hidden surprises! I live a long way from my property to let and therefore it could be difficult for me to fix any problems that may arise with my property. A phone call to Tash or Andy is always met with a "No problem!" response and they have always resolved any problems promptly and efficiently. They have contacts with various tradesmen who can deal with virtually any situation and the prices charged are always less than I expected. Tash and Andy form a very helpful. constructive and friendly team and I have no hesitation in recommending Northwood at Telford as a letting agents - they are everything I would like and need them to be