Sophie Chiswell at Symonds & Sampson in Sherborne, Dorset, is quite simply an outstanding sales negotiator. Not only did she accurately predict that my new home—a charming Victorian semi-detached cottage in a beguiling and little-known Somerset hamlet—would be perfect for me and my two Labradors following my divorce, she also went above and beyond during the offer and the sales process to ensure that I was always kept well informed and ahead of the game. Incredibly, through her wise insight, exceptionally good people skills (with me, the lovely couple I purchased my home from and our respective solicitors) the transaction was completed within two months of my offer being accepted. Sophie is, without doubt, brilliant at what she does, but she is so much more than a super talented and highly efficient estate agent with a natural flair for identifying her client's needs—she's a thoroughly nice, warm and empathetic person, too. I will always be grateful to her for helping me to find a bright new start in life and, should I ever need to move in future, Sophie will be the first person that I call.