They manage the rental property I was in and they were awful, took over 6 months to fix basic things like broken windows, doors and locks.. left with leaks for weeks on end, no heating, broken fridge.. the list goes on. They are terrible at managing the property, ridiculously slow and have the highest staff turn over I've ever heard of, completely incompetent at managing a property, even when everything goes through their online system as they demand, butit takes weeks and phonecalls to action! The management needs to take a look at their services as they are not fit for purpose.

Do not go with these guys, tried ripping us off saying the oven isn’t clean and the cupboards but when we moved in it was already dirty left over fries in the oven cracks spider webs in the cupboards which we cleaned ourselves when we moved on, I also took pictures left the place in the same condition I moved in with, so many more things they disappointed with throughout the tenancy so unprofessional, good thing I have the evidence as if it wasn’t already clean I’m not paying for it to be cleaned. Evidence will be submitted to TPDS with time stamps of my pictures. Never will I think of using Martin & Co again.

Hi, I’m sorry that you felt the need to give a 1 star review. Could you please advise what the issue is as our records show that you were a tenant from 6 years ago. Thanks.

We have no record of you on our system. Please clarify your issue, or respectfully remove your review. Regards Martin & Co

Terrible experience looking to view a property. Was phoned at 12:05 and informed that I needed to call back or the booking would be cancelled, so I phoned back immediately and was told by an agent that my confirmation was received and my appointment would be going ahead. When I arrived for the viewing noone showed up and after calling the office to investigate was told that my booking was cancelled as I had not called back before 12 to confirm - something physically impossible to do, especially as no time limit to reply was mentioned in the voicemail I received. On top of this the agent I spoke to saw no need to apologise to me for the waste of my time and travel cost due to their lack of organisation.

Unprofessional, unhelpful and uninterested. Left with damp on walls with mould growing for over 6 months, locks not fixed, leaks left. Nobody answers the phone or tries to resolve issues. Avoid avoid avoid

Was due to have a viewing at a property last week with Laurianne, and received a voicemail the morning of, asking for a return phone call to confirm the viewing and if I didn’t by 12pm it would be cancelled. I called back 2 minutes later, speaking to Gabriella, confirming I was still attending the viewing in the afternoon. I then rang back again in the morning confirming with Gabriella where I will be meeting Laurianne, as I received no email confirmation or anything, which she stated to ring the property number when I arrive and she will meet me there. It was a 30 minute walk to the viewing (in the rain I might add) and when I got there I rang up a third time to ask where to find the lady who was holding the viewing, in which Laurianne answered and told me because I didn’t “confirm” the viewing it was cancelled. I went on to tell her I had in fact rang back twice to confirm the viewing. She apologised and said it was not communicated to her by Gabriella and that she was in the office and couldn’t make the viewing. I work full time so this was the only day I could do due to the upcoming bank holidays. So, I was told I’d receive a video tour, however have had no further contact and no one picks up when I have tried ringing them. Very unprofessional and a big let down and waste of my time.