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Belvoir - Sheffield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Avoid at all costs!!!! They will do absolutely anything to push a sale through even lying to their clients! They are completely unorganised and UNTRUSTWORTHY! Me and my partner are first time buyers and we’re interested in an apartment in the town centre. We tried to arrange a viewing where the first time they just didn’t turn up because they booked us in for the wrong property and the second time they didn’t have the keys (both times we booked almost a week in advance and taken time of work). When we decided to move ahead with the property as soon as we got past the stage of paying the solicitors, paperwork came through and we found out the property had been on the market for three years !!!!!! But it had been advertised as three MONTHS on the Belvoir website! We would NOT have touched the property if we had known that it had not been sold for three years! We were wanting to sell it again in a few years and if it was on the market for 3 years with no interest then this is alarming! When we asked Belvoir why the paperwork said 3 years they said it was true, it was up for 3 years then they briefly took it down for a month so they could repost it (basically refresh the feed to try to get more interest) FALSE ADVERTISING!!! SO DECEIVING and ABSOLUTELY HORRENDOUS RESPONSE after. I then asked what the price they had been advertising the property for the last 3 years was and in response they said they didn’t know!? How can they NOT KNOW? …. They should have all the paperwork there?- GO AND FIND IT! SO UNORGANISED and gave us a horrific experience as first time buyers. As a first time buyer you want to be able to trust the people you are dealing with. Buying a property is a daunting thing as it is but it should be an enjoyable process… Belvoir twist and withhold information just so it benefits them. We lost money from having to pay the solicitors for the work they had completed up until that point and we pulled out the deal. Not a CHANCE do we trust anything or any information Belvoir provide us with.

Reply from agent

Dear Julia, Thank you for your feedback. I’m sorry to hear about your frustrations regarding the property sale process with us. At Belvoir, we take great pride in our customer service, transparency, and the dedication of our sales team. If you would like to discuss your concerns further, please feel free to contact me directly at kelly.loxley@belvoir.co.uk. Regarding the claims of false advertising, I must respectfully disagree. In March, we addressed all of your queries, and you chose to proceed with the sale.

Contact details
Sales Phone:

01142525215

Lettings Phone:

01142525215

Opening hours
Monday-Friday: 09:30 - 17:00 Saturday: 10:00 - 14:00
Address

34 Campo Lane, Sheffield, South Yorkshire, S1 2DE, UK

Our team

Sheffield Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure