The worst agency ever! Dealing with Linda is just a nightmare, stop causing your tenants stress just because you can't handle it yourself. I've received false accusations from some of their scams that are mentioned on other reviews (trying to accuse me of a cracked mirror that was already broken when I moved in despite me making them aware of this before I even moved in) I'm worried they will take my deposit from me when I move out even though I have already had to repaint the flat from my own money and am left to fix things on my own. Meanwhile I have seen the manager sleeping in the car during office hours while their employees tell you they aren't around. I've been renting the property for 6 years, which is over £30k rent, and still they are unwilling to help me fix basic human needs like a broken washing machine or oven that has stopped working. I can't even cook food for myself during the lockdown. Avoid them at all costs, please contact me if you have had similar problems as this can become a legal case due to high level of incompetency.NegativeResponsiveness, Quality, Professionalism, Value