Emma, and the entire team at Richard James have been absolutely fantastic in assisting me with the purchase of my first property. She did a brilliant job in showing me around the property and ensured she answered all of my questions. Even the questions she could not answer herself, she would always find out the answer and get back to me with a response. Emma kept in contact with me throughout the entire duration of my mortgage journey, she put me in contact with a mortgage consultant, as well as solicitors and regularly emailed/called me to check on the progress, offer her support and to provide me with any useful information and updates. She has been extremely helpful in answering any questions I have had, and arranging additional viewings to test the appliances, and show my family the house etc! Always happy to help and offer her support. Emma is a credit to Richard James and has made the journey a pleasant one. A big thanks to Emma and the entire team at Richard James - would definitely recommend.