Luke boles, what can I say, he was amazing from the go and still in the processes of buying my first property. He was straight on it with the knowledge of the property and answered all my questions and even some before I actually asked him them, straight away showed us the electrical cupboard, where all the amenities where, when serviced and how old everything was, knew the house like it was his own! 5* all the way and wasn’t to pushy, I already knew I want the house before going in and he just made it more certain! Richard James has got a good egg right there!
Working with Tyler Bowen and Luke Boles has been an absolute pleasure. Their professionalism, dedication, and genuine care for their clients truly set them apart. Not only do they go above and beyond to ensure a smooth process, but they also take the time to understand individual needs and provide thoughtful solutions. Their warmth and expertise make every interaction enjoyable and stress-free. I highly recommend Tyler Bowen and Luke Boles to anyone looking for exceptional service with a personal touch.
The team at Richard James were great. Plenty of notice and communication re viewings. Luke was always very friendly, polite and enthusiastic on the phone, and was a pleasure to deal with. He worked really hard in achieving a sale for me. Thank you.
Luke Boles has been fantastic ... such a positive attitude really bubbly and went the extra mile for us
Excellent service and friendly team.
To say I was pleased with the service from the Team at Richard James has to be the understatement of the year! Professional, Personal and Efficient are the first words that come to mind. We dealt mainly with two people but the entire team are excellent. Out first contact was with Jack who came to value our property. Jack was amazing! He was polite, well informed and extremely well prepared. He is clearly a highly experienced and consummate professional, committed to providing extremely high standards of quality and customer care, but with a very human touch. Jack genuinely cares about his clients and will go more than the extra mile for them, he goes an extra 10 miles! Jack always returned calls promptly and made sure we were kept up to date. His patience is legendary and his advice the very best. He absolutely wants the very best experience for his clients and I always felt totally supported and that "someone was on my side!" When I felt worried or concerned Jack was immediately there with advice and support - thanks Jack! Our viewings were conducted by Luke Boles. What can I say? The passion and enthusiasm for providing the very best experience for his clients simply pours from Luke. When I listened to him "selling" my home during viewings, Luke was a natural. His positivity and professionalism shone through and when coupled with his natural enthusiastic personality every single person left the property smiling! He soaks up information like a sponge! The smallest detail I gave to him about house/area/neighbours etc was memorised and used on subsequent viewings. To hear his narrative about my property made me want to buy it! After every viewing Luke promptly gave me full feedback and kept me in the loop at all times. Like Jack, he is a consummate professional, with a very human touch. Nothing is too much trouble and the entire team at this office are bright, interested, motivated and will go the extra mile. I simply cannot recommend them highly enough.
First of all a massive thank you to Barrie, Luke and Jack for helping and trying to sell my house very quick. Richard James staff on West Swindon office are brilliant and very expert on their job. Would highly recommend them if you are a first time buyer, second time or selling your property don’t forget to try Richard James office in West Swindon.
Very professional service. I had two viewings before the house was actually listed and about 10 viewings (including repeat viewings) in the first week with an offer that was accepted by the Thursday. Fingers crossed things progress to completion as I am yet to find my own property to move to.
I recently viewed and had offer accepted through Richard James West Swindon. I have had an excellent experience so far, the whole team are professional, friendly and knowledgeable. Nothing, so far has been too much trouble, the viewing was conducted by Richard Whitefoot who was great! and the offer through to post offer acceptance paperwork has been dealt with by Luke Humphries - he has been amazing! Both chaps are a credit to the West Swindon team! I highly recommend Richard James West Swindon.
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Lucena House Shaw Village Centre, Ramleaze Drive, Shaw, SN5 5PY, UK, SN5