Absolutely shocking, worst letting agent I have ever dealt with, quick enough to take your money but when you want your deposit back different story, while on the subject of deposit I’ll start there, £850 gave to them, after moving out after 6 months because of poor living conditions when it come to getting the deposit back they offered us £335 pound back, apparently where I missed I little touching up on the walls and they quote a 2cm patch they took out £100 for a painter and decorator to come around and ‘sort it out’ (I would of borrowed my sons paint by numbers paint brush and don’t it for free) apparently the carpets weren’t clean although they was a lot cleaner when we left compared to when we first moved in another £180 took out to do a ‘professional clean’ £70 took for blinds that never worked when we moved in but that’s are problem aswell.Got promised before moving in that the ‘damp patch’ on the stairs was getting sorted, 6 months on it got worse spread all to the bathroom up the stairs, the bathroom downstairs we couldn’t even use anymore cause of the smell and the green mound that was forming down there but I suppose they will get there painter and decorator to come to ‘touch up’ for £100.The boiler kept loosing pressure and not re lighting but again they knew there was a leak but ‘couldn’t find it’ or couldn’t be bothered to fix it sounds more apporiate, the amount of times I was up in the loft (cause that’s where the boiler was) bit weird I know, re pressuring it was unreal, nothing got done about that either which was really handy with a 1 year old in the house.Overall a poor company with only thoughts about money, would never use them again and I’ll make it my goal to tell everyone how poor you are.Thank you for taking half of my well earned money from the deposit hope you spend it wisely, like some customer care lessons at college