It took 11 months to finally get the keys to our dream home. Louise Kelly from Selby branch was amazing. COVID caused lots of delays, with furloughs, buyers pulling out and most solicitors and mortgage lenders working from home. Moving during these unprecedented times have been very stressful and at times I honestly thought it would never happen. I trusted Louise, who has worked throughout the lockdown and been at the end of the telephone/email every step of the way. She has done everything possible to ensure the sale and purchase of the properties. Thank you Louise, you have been amazing. Moving during these times is definitely not for the feint hearted!PositiveResponsiveness, Quality, Professionalism, Value