Absolutely clueless. Wanted to view a property, am a serious buyer with finance ready, basically wouldn't let me view as they wanted to come and value our house and sell that for us - trying to hard sell us their service. Funnily enough, the house we wanted to view has been on the market since September 2021, so clearly someone isn't doing their job. It's quite possible it's one person there, whom I won't name, but just gave off a really bad and cocky attitude and terrible first impression.