Thank you for taking the time to share your feedback. We always aim to provide the best experience possible, and it’s disappointing to hear that we may not have met your expectations. However, after reviewing the specific details of your comments, we believe there may have been some misinformation or misunderstanding regarding each of your specific comments. We would welcome the opportunity to clarify any concerns you might have. If you’d like to discuss further, please don’t hesitate to reach out directly.