I listed my property for sale with Whitegates. My initial inception was with a lady called Emma who was very professional. She told me that my property would be listed in both the Crewe and Nantwich offices which was a necessity from my perspective. I let them take my listing. The first time I phoned the Crewe office I was told that Emma had left. I was disappointed that no one had informed me she was leaving before I agreed to list with them. Fast forward a few months. I took it upon myself to decide that I may be having price resistance, so I reduced the price hoping to get some interest. At some point thereafter, a new Sales person was introduced to me, Sophie Cartwright who was totally professional and found me suitable prospects. A few weeks later I decided to go into their Nantwich branch and I didn’t say WHO I was but asked for information on my property details only to be told that they don’t have any details and that it was in the hands of their Crewe office. No info at all was available! I wasn’t even given the telephone number of the Crewe office let alone offered a print out of the property details from their computer. To say that I was disappointed is to say the least! I contacted the Manager at the Crewe office and he told me that that wasn’t good enough and he would be having words with the Nantwich people and he would get back to me. I haven’t heard anything back about the situation since. I’m very disappointed with that especially as Sophie Cartwright put in so much time and effort in getting interested parties to come and discuss sales with me. Unfortunately one of them was in a sales chain of their own where a buyer collapsed the chain by pulling out of a sale and the others property wasn’t sold yet.