Hi Jacqueline, sorry to hear you think no one has got back to you, I can assure sure this definitely not the case. If you could please bare in mind we are working from home at the moment & do encourage customers to leave voicemails or email us, having checked our records Jacqueline we don’t have any enquiries etc under your name. Please do feel free to email me on: mel@glowhomeslettingandsales.com & I would be more than happy to speak to you direct regarding your comment, Kind Regards Mel