I have been searching for a property for a period of time and every letting agent I have spoken to seems to be so uninterested in helping. I phoned Bassests estate agents after seeing a property online and I enquired as to its availability. Sadly, it was unavailable but I spoke to Siobhan who was really sympathetic and understanding. It was just nice to speak to someone with some compassion. Customer service was something to be acknowledged if nothing else considering my previous efforts elsewhere. Thank you for just being nice!