Coming into 3rd week since we moved into this property. We worked with Ben Saunders who was extremely helpful with our application process. He was easy to communicate with and we always get quick response from him. Luke showed us around the property before moving in and he was just as nice and helpful. The inventory book Ben created waa thorough and clear, we felt everything was uncovered and it was helpful for us with identifying if anything was missed out. We have a few issues with this house, but Ben and his team in the office are quite prompt in taking actions, and it is being taken care of by contractors who are also great. Still waiting for a few bits to be corrected but we are have been here for 3 weeks, we feel we are looked after well and honestly could only say wonderful things about the team at Northwood especially Ben who has been such a tremendous help in our journey into renting thus far!