I would not recommend this company to sell your house. I have never met a company/person who promises so much and delivers so little. They said they would arrange group viewings of our house in December, they knew what time of year it was, and would only accept viewings on Saturday's. After two weeks they didn't have a single viewing but had said they would do a call out and give us feedback....they never mentioned the call out again. We asked for the board to be taken down, three weeks later we still have it. When I finally said enough is enough as the other agent we use has now arranged 10 viewings they said we have to give a weeks notice. So they are going to market our house for another week, but they physically can't arrange a viewing as they don't have another Saturday and they only do Saturday viewings with us. Pretty much sums up their competence! UPDATE - Another week has passed, they are still marketing our house (now illegally) and they still haven't collected their board, which is getting binned soon.