We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Northwood - South Manchester (Sale)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

We have just finished our agreement after a year in a property let by Northwood in Sale. Everything throughout the tenancy was absolutely fine, all the girls in the office were kind and helpful. When it came to handing back the keys it's completely changed. We were told when we signed the contract a year earlier that the oven will be professionally cleaned and will come out the deposit money which we have no issue with (£100). They are also trying to charge us for a check out fee for £100 which we were not told about and none of the paperwork we were given showed this figure anywhere. One of the girls sent a fee guide to us to prove it is this price but the figure only says £70, which we had not been aware of in the first place anyway. On top of that, we cleaned the place from top to bottom for a whole day to make sure it was spotless yet they are charging us £72 for a professional cleaner!! We challenged this and they have decided to half the price but this is still money that should not need to be paid! Do not rent with this company!

Reply from agent

Hi Dan, I am sorry you feel disappointed but everything we do is to protect the landlords property and to make sure that the incoming tenant has the standard of property we had promised them on the viewing. I appreciate your frustration however all our charges are clearly displayed and in fact you signed the sheet which shows all the charges on to say you were happy with them when you moved in. In terms of the charges they are levied to make sure the property is handed back in the same condition it was given to you and whilst I understand you cleaned the property the lady who inspected the property felt that it needed further cleaning.

Contact details
Opening hours

Unknown

Address

43 - 45 Cross Street, Sale, M33 7FT, UK

About

No about information available

Our team

South Manchester Office

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available