From the very first meeting it was clear that Richard and the team at the Rushden office were incredibly professional with a warm approach. They were focused not just on getting the job done of selling our property (which they did!) but wanted to ensure the process was smooth and that we felt taken care of. They provided us with regular, helpful communication and at every point were willing to go above and beyond to move things forward. Having used other Agents in previous moves I can say that the local, customer focused approach that Richard James has is rare and very welcome. I would thoroughly recommend them to anyone. Thank you to all the team!