I am extremely satisfied with this agency. I would recommend them with both hands. Kind, patient and responsive. Also very good professionals. I want to give special thanks to Richard Taylor of the Richard James Agency. He was by our side throughout the journey of buying our new home. He was extremely helpful and ready to help every time we approached him for help, service or advice. I am sure that without him the purchase would not have happened so quickly, without problems and smoothly. A wonderful person and a wonderful professional. I highly recommend!!!