We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

C residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Never get maintenance to work. And it is really urgent. Very poor service they did.

Reply from agent

Hi Jack, sorry to hear you feel that way. I understand a member of the team has spoken to you today and everything is in hand. All of our maintenance is reported online via an app and is tracked and time and date stamped.

1.00 /5

Wanted to charge £100 just to value the house! Hanging the charges in nice and early! why use them when others will do it for free?

Reply from agent

Helen we only charge for valuations in writing if the house is not coming to market like other agents. We can’t value for free if you aren’t selling unfortunately.

1.00 /5

Booked an appointment they never turned up.If I could give a minus I would.

Reply from agent

We are ever so sorry but this appointment is not in our diary as explained on the telephone when you called. We did endeavour to put another appointment in the diary but you refused. I am sorry we couldn't help at this time.

1.00 /5
Reply from agent

Hi Julie, thank you for taking time to leave a review. We are a little puzzled regarding your low review as you have not left a message, nor can we locate you on our records. We always try to offer the best service to our clients so please feel free to let us know where we went wrong.

1.00 /5

Extremely bad experience. Made us homeless due to their incompetency in communication and property management.

Reply from agent

Hi, Holly. We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Kira Powell immediately at kira@bennettakaye.co.uk so that we can resolve this issue immediately.

1.00 /5

Extremely dissatisfied totally unprofessional why go there when there are so many good capable estate agents.

Reply from agent

Hi, Robin. We take these matters very seriously and are passionate about providing a superb customer experience. Unfortunately, we have no record or recollection of any customer experience fitting this account. If you were a client of ours, we would like to investigate this issue further, please contact Kira Powell immediately at kira@bennettakaye.co.uk so that we can resolve this issue.

1.00 /5
Reply from agent

Hi Georgia as you know we pride ourselves on our customer service. Would you mind if contacted you to see what we could have done better. Angi Cooney

1.00 /5

My ex partner and I were i interested in a property to rent. HOME FARM CLOSE. We looked round it on Saturday. We loved it. As im starting my own Law Firm my partner and I agreed it was sensible for him to get it alone. I need time …

1.00 /5
Reply from agent

Hello Sarah I can see you gave left us a low score on Google. Obviously we take these reviews seriously and would welcome the opportunity of discussing your experience with you directly. I cannot see you in our customer system so would be grateful if you could contact me on angi@cresidental.co uk

Contact details
Sales Phone:

01889 583377

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

Globe House Upper Brook Street, Rugeley, Staffordshire, WS15 2DN, Midlands, UK, WS15

The team at C residential Sales pride ourselves on our commitment for excellent customer service. We continually enter the national awards for the Estate Agents of the Year to ensure we stay ahead of our game. Most of our staff live in the area so they know what makes their neighbourhood and town special. Deep local knowledge also makes for accurate valuations – to take the nuances of a particular neighbourhood or street into account that go beyond simple square footage. This kind of local know-how means realistic valuations and more importantly – "successful sales”

Our team

Angi Cooney

Director

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available