Thank you for taking the time to leave us a review Philip.

Hi thanks for leaving a review we pride ourselves on our customer service and like to offer an exceptional experience to our clients. I would be interested in finding out how we could have done better. If you could spare a few minutes to call or email me I would be very grateful. Angi Cooney angi@cresidential.co.uk or call 07866 610894

Hello Ryan - thanks for the review but I am not sure that you have used our services. I would be interested in having a chat with you if you wouldn't mind getting in touch about how we could have improved our rating with you. Many Thanks - Angi Cooney 07866 610894

Hi Debbie, We are sorry to hear this. We always aim to provide the best possible service to our clients, so we like to discuss this matter with you further to resolve any concerns you have. Please contact the manager emmamiddleton@richardjames.uk

Good Evening Leigh-Anne Marie I am so sorry that you feel you could only leave us a 2 star review. We take pride in our service and would like the opportunity of discussing how we may have improved your experience with us. Please do not hesitate to contact me directly on 07866 610894. Regards Angi Cooney

Hello Roman thank you for taking the time to leave us a review. It is important to me that we receive feedback from clients so would you mind of if I contacted you to discuss- thank you angi cooney

Hi Heather, Thank you for your comments regarding your recent experience. Your feedback appreciated. Whilst I understand your frustration, I note that you were advised in advance of the cancellations as both properties had gone under offer. We will continue our efforts to help find you suitable property. Please don't hesitate to reach out to the manager, cathybrackley@richardjames.uk to discuss this matter further.

Hi Judah, we don’t have any record of any interactions with an individual of your name. We are very disappointed to receive a 1 star review with no context. Please could you contact us directly so we may discuss the matter with you, investigate it and resolve your complaint.