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Belvoir - Rugby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have just the one property which we let out using Belvoir to handle any and all issues. They have now dealt with us for quite some years and have always proved most reliable. In earlier years, we were able to deal with some issues ourselves but this is no longer possible due to both time and distance. Their excellent service means our lack of involvement hasn't been a problem and often, their speed of response and access to responsible and reliable contractors has proved an advantage. Invoicing, collection of fees and payments to ourselves has worked really well, as has selection and approval of new tenants, as and when change almost inevitably occurs. In our very early years, we did have a couple of disastrous tenants but, with Belvoir, their regular property inspections and the resultant excellent reports and informative photos plus ensuring that all necessary servicing, legally required periodic checks etc are and have been carried out has meant any issues which have arisen have been dealt with as efficiently as possible, so as to minimise disruption to our tenants. Nothing is 'cheap' these days and ensuring that any necessary repairs and maintenance are done well, saves in the long run. We greatly values the service provided for us by Belvoir and all it's excellent staff

Reply from agent

Dear David, Thank you for your kind words and for trusting Belvoir with your property management for so many years. We're delighted to hear that our reliable service and proactive approach have made a positive impact on your experience. It’s our aim to minimise disruptions for both you and your tenants while ensuring high standards in maintenance and inspections. We appreciate your continued partnership and look forward to many years working together in the future. Have a lovely Christmas! Best wishes from Rosie and the team

5.00 /5

Friendly and supportive staff.

Reply from agent

Dear Adefela, Thank you for the feedback! We’re pleased to hear that you find the staff to be friendly and supportive. Our team is dedicated to providing exceptional service, and your feedback inspires us to continue doing our best. If you need any further assistance, don’t hesitate to get in touch. Best wishes - Rosie & the team

5.00 /5

Many thanks to Rosie, Emma, Jill, and the rest of the team who have made our first experience a perfect one. Everyone has been so helpful, friendly and professional throughout. We couldn’t have asked for a better start! – Carey & Leah

Reply from agent

Dear Carey & Leah Thank you both so much for this review. It's really great to get such positive feedback. So glad the move-in process has gone so well, and look forward to continuing to support you as you settle into your new home. Best of luck and best wishes - Rosie & the Team

5.00 /5
09.10.2025

Absolutely phenomenal experience renting through Belvoir. Honestly, they made what was a difficult time, the most amazing experience - leaving them was tough because the customer service was incredible... any issue and they were there, always responded promptly and always finding a solution no matter what. Thank you SO much & thanks for giving me a chance back in 2023 when no one else would 🙂

Reply from agent

Thank you so much for that lovely review! Really glad to hear that we had a positive impact!! Happy that our customer service was 'incredible' and we too are glad that you were one of our tenants - you were great to have as part of the Belvoir Rugby family. If you need another property in the future, we'd be more than happy to assist you.

5.00 /5
02.10.2025

I’ve had a really positive experience with Belvoir Rugby. Whenever any issues have come up, they’ve usually managed to get things sorted within just a couple of hours. On one occasion when the heating couldn’t be fixed the same day, they provided electric heaters straight away so we were comfortable until the next day. The team is always very friendly and helpful, quick to reply to emails, and great at keeping us updated. Really professional and reliable service – highly recommend.

Reply from agent

Thank you so much for this feedback. It's lovely to hear that what we're doing is appreciated. Always happy to help!

5.00 /5

Rosie and her team have been a pleasure to deal with since our first meeting and now with the ongoing management of my rental property. They communicate well and treat my property like their own, which gives me great comfort in knowing it will be well looked after. I highly recommend the Belvoir Rugby team if you are looking for a personable and trustworthy property management service!

Reply from agent

Dear Joanna, Thank you so much for your fabulous review and the five-star rating! We are thrilled to hear about your positive experience with us. Your trust in us to look after your lovely home is greatly valued, and we are committed to continuing to provide you with the highest level of service. We appreciate your recommendation and look forward to our continued partnership. Best wishes from the whole team.

5.00 /5

Many thanks to Rosie, Karen, and the rest of the team at Belvoir Lettings Rugby. From the beginning, they were very kind and helpful. They gave us a smooth viewing process, transparent paperwork, and were always available for any questions we had. The inventory report for our property was very detailed, and they offered us advice on setting up utilities. They couldn't have been more accommodating towards us. 🙌

Reply from agent

Dear Collin, Thank you for your glowing review! We're thrilled to hear that the team provided you with such a seamless experience. Your satisfaction is our top priority, and we're always here to help with any future property needs. Welcome to your new home! Best wishes, The Belvoir Lettings Rugby Team

5.00 /5

Belvoir have been providing us with excellent service since 2017. Rosie and the team are a pleasure to deal with, friendly and approachable whilst maintaining a very professional service. We know our property is in very good hands, with any issues dealt with promptly and efficiently at all times. We have no hesitation in recommending Belvoir as they are the best.

Reply from agent

Dear Harold, Thank you so much for your glowing review and for being a valued part of the Belvoir family since 2017. We're delighted to hear that we have made your experience so positive. Your recommendation is the highest compliment we can receive. Rest assured, we are committed to continuing our excellent level of service for you and all our clients. Best wishes from Rosie and the team

5.00 /5

We have been with Belvoir for 9 years now and have always found them to be professional, friendly, and responsive. They have a good team of contractors supporting them for any maintenance issues. They maintain a good relationship balance between landlord, tenants and contractors. They come highly recommended.

Reply from agent

Dear Colin, Thank you so much for your glowing review and for your loyalty over the past 9 years. We're thrilled to hear about your positive experiences with our team and contractors. Ensuring a harmonious relationship between landlords, tenants, and contractors is at the heart of what we do. Your high recommendation is greatly appreciated. Best wishes from Rosie & the team

5.00 /5

Belvoir Lettings Rugby have managed a property in Rugby for me for more than fifteen years. They have negotiated several lettings over that time and I have been extremely satisfied with the service I have received. They are very easy and pleasant to deal with and respond immediately to any queries. Repairs and maintenance are dealt with quickly and at a reasonable cost. I am now selling the property and Rosie and Wendy could not have been more helpful in getting it ready for sale, and liaising with the estate agents. As an overseas landlord I wholeheartedly recommend Belvoir Lettings Rugby.

Reply from agent

Dear Tess, Thank you so much for your glowing review and for entrusting us with your property over the years. It has been our pleasure to assist you, and we're delighted to have met your expectations in management and service. Your recommendation is the highest compliment we could receive. Wishing you all the best with your sale and in future years. Warm regards, The Team at Belvoir Rugby

Contact details
Lettings Phone:

01788 579456

Lettings Email:

rugby@belvoir.co.uk

Opening hours
Monday-Friday: 10:00 - 17:30
Address

41 Newbold Road, Rugby, CV21 2ND, UK

Belvoir is Rugby's Lettings Specialist, managing a range of properties throughout the town, and acting on a tenant-find basis for many more. We are a regulated agent - full members of ARLA, SafeAgent, and The Property Ombudsman's Scheme - for our landlords' protection. We offer a free appraisal to all people who have a property to let - we also have a 'price match guarantee' with any other regulated agent in town. For those thinking of investing in property, we offer free and comprehensive buy-to-let advice - we let properties on a daily basis, so we know what works and what doesn't!

Our team

Association of Residential Letting Agents
Property Ombudsman Lettings
Safeagent
Tenancy Deposit Scheme

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No marketing information available