Now this is what I say a respectful, professional and the best estate agents !! I have been engaged as a tenant with this agency for my Rugby house for the last 5 months and they have been amazing all the while. Starting with contracting, explanation and receiving key(gave a startup goodie kit, simple and never expected from an agency). I have had some bad experiences prior of other estate agents before with no to little responses to queries raised, and for issues in the rented house. But this agency have been amazing and response is so quick and easy. The respect they tend to exhibit to their customers shows this agency employs some brilliant minds, professionals and are trained so well that it exhibits elegance and best service .. they do courtesy calls to check on any issues in the flat and tend to attend immediately, which we don’t expect from agents in UK(did I go over board, as I only lived in Solihull 😀 and it is bad, but have feedbacks from my friends 😊 across ). Also to mention the landlord is very responsive to the request we make. Thank you Wendy and team and kudos to the amazing work you all do, which makes the living pleasant 🫡🫡🫡🫡 !!! Respect