Avoid at all costs. Unless you are not precious about paying over the odds for substandard service. Little to no knowledge on how to deal with issues in the chain when they arise, leaving it to the owners to have to sort out amongst themselves in order to actually get anywhere. Very quick to slate other agencies in the area and why not to sell with them but don't deliver on the promises made themselves. I have sold my property - thanks to my own determination and contacts - but they still happily took a huge fee and wouldn't negotiate on completion; I know house buying and selling is stressful but these guys do not make it easier. Would definitely go to Manning Stainton or Fowler & Powell in the future.