Hi Serol, we are very sorry to hear that you feel this way. We’d like to clarify a few important points regarding your experience. Your offer was initially accepted by the seller, and we proceeded to request the standard documentation. At no point did we increase the price based on your financial position. However, as is sometimes the case in property transactions, another buyer came forward with an offer, before the property was fully SSTC to yourself. The final decision on which offer to accept lies solely with the seller, and in this instance, they chose to proceed with the other party. While we fully appreciate how disappointing this must have been, the process was handled transparently and fairly. We understand your frustration, but we can confidently say that we acted fairly and professionally throughout. Our role is to represent the seller’s interests while treating all buyers with respect, something we take very seriously. If you would like to discuss your experience further, we would welcome the opportunity to do so directly.