Landlords, avoid at all costs! Northwood's negligence has resulted in serious issues at my property. When attempting address the issues, the branch manager Brian was extremely rude and unhelpful - which is putting things nicely. Despite being on their guarentreed rent/fully managed scheme, the property has gone uninspected for well over a year, which was blamed on Covid-19/Lockdown. I told Brian that I should have at least been informed that property inspections were not going ahead and his response was he "assumed" I would know. The conversation continued with a series of lies and contradicting messages about the state of the property, all in an attempt to not admit any form of liability. I am starting legal proceedings against Northwood, but this review stands as an honest warning to other landlords.