I gave my property in good condition. With all safety certificates gas electric report, and appliance cooker. And all works in good Now I see the tenant started to damage my property in 3 months time since she came in. She started to damage window handle bathtub handl, carpet With underlayer 85% in good conditionmissing on the living room now the carpet missing, also painted radiator, painting wall without asked permissions, and etc etc etc. Also, fake called gas smell, because tenant doesn't know how to use the gas cooker. I received called from Sharon about gas smell, I gave my instructions to her to call emergency gas service from British gas or from havering council, which they're faster in the area for emergency gas situation. and tell the tenant to evacuate the property and close the main gas valve (normal procedure). Sharon prefers to call their contractor rather listen my instructions, And convinced me. I tried to refuse it her and Fallow my instructions but she wouldn't listen 👂 me, Results it wasn't any gas leaking and gas smell. Only false alarm from tenant. She doesn't know how to use the cooker. Results the Northwood charge me almost £100 for call-out from their expensive contractor. I was angry an upset because Sharon didn't mention even about expensive contract call-out So I called them. Mr Steve pickup the phone. Useless. He Dump the case to Sharon. Which she told me they will response to me soon and try to reduce the price from their expensive contractor call-out. Nothing happened. I try to call the manager Mr Brian directly and. I hope will do something about this matters in my property and look after my property. I hope the tenant not ruined my property. Because the deposit will not be good enough to repair all the damage. At moment I manager to repair it the damage window handle bathtub handle, trickle vent etc etc by my self with my personal contractor I give 1 🌟at moment Let me see in future what other things No rent on times I must go in presente every month. Because the never answered my email messages and call 📞 Contra already finished. They refused give back my property never rent review after 3 years. My property worth now 1.300 per month They still give me £825 they don't want increase No apologise for delay. No information. No call no messages. Useless