****LANDLORDS BEWARE**** Do not trust this agent with your property unless you want to be lied to and ripped off. I trusted SCOTT WILDING and his team to rent out my property and have been left with a large amount of damage done to the property, no notice period of the tenant moving out and definitely no rent guarantee. They charged me £360 saying that all the locks at the property had broken, as it transpires, the police had broken the doors to get their tenant out of the property. When I asked why the cost of the locks had been charged to myself, I received no reply. That is the kind of tenant you will be getting from this agency. I believe they were using my property for social housing. I received a call to say that the tenant had left and they were putting another tenant in the property. I advised that if the tenant had left, I would be taking the property back. The rental payments then stopped pretty much straight away, without any notice period at all. I was told that I couldn’t take my keys back for another week as they said that they were painting the walls. When I finally got my keys back there was no painting done at the property whatsoever. When I asked them why I was lied to I got no reply. When I finally got the keys back and was able to check the property it was in a terrible state. It needed an industrial clean, complete decoration throughout and the gardens were completely overgrown. They had also dumped the old tenant’s belongings in the cellar for me to dispose of. I advised them to hold onto the deposit because of the work that needed to be done on the property and they told me that they didn’t take a deposit, and said that all they could do was to offer me £100 towards getting a gardener. I have had to spend a lot of money getting the property into a liveable state again. I am now going to have to go through the process of complaint to the Property Ombudsmen to receive some compensation. Very unprofessional and awful customer service do not use this agent !!!!