Excellent communication and very friendly team. I have dealt with both Nav and Darren in the lettings team. The rental journey has been smooth so far.

I was so impressed with the level of service I received from Charles Stratton. I purchased a buy to let propety and within 1 day Charles Stratton found a professional tennant. (Wow amazing) . The level of service I received was beyond my expectation. They were professional and competent in providing me reassurance that I made the right decision in choosing Charles Stratton as my agent to fully manage my property. Look forward to expanding my portfolio with the support of Charles Stratton

Waw! Charles Stratton - Nav, Darren and entire team are OUTSTANDING!!! I needed a 3 bed house rented...I instructed several high street estate agents to find me suitable tenants...None of them could...I wanted a good clean tenant a good job and with a guarantor... Only Nav at Charles stratton found me a great tenant!! I had to go on holiday so i trusted Nav with EVERYTHING!! He picked the tenant, interviewed her, told me about her whilst i was on holiday, he took references, did credit checks, got me a credible guarantor, he did the inventory, took 2 months in advance for me and provided me with an EXCELLENT A.S.T and he signed the A.S.T on my behalf...AND she has been with me for 6 years!! Recently I needed Nav again for some valuations...He was super fast and gave me excellent advice...I would highly highly HIGHLY recommend Nav, Darren at Charles Stratton....Thankyou!!

Charles Stratton is by far the best Estate Agents I have dealt with. The staff are professional, knowledgeable and friendly from the first minute and made the whole process so easy. Highly recommended, 5 star service.

Very professional and kept me informed on a regular basis in relation to my property which they were managing on my behalf due to the location of my apartment being in Essex. They are very honest and trustworthy and I had no problems with them managing my apartment (which I have now sold). Any work that needed to be done was conducted professionally with the agents overlooking and checking any work that was contracted at the property. Very professional and I would recommend them to anyone. If I ever buy a property for a future investment in Essex again. I will definitely get Charles Stratton to manage it again.

Thanks for your support and help. I am waiting for reply about boiler and windows handlePositiveProfessionalism

Very pleased to find an agency so professional and friendly, we needed a home urgently and they went above and beyond for us, great communication, I will definitely recommend this agency to my friends and family! Thank you for all you have done for us!PositiveResponsiveness, Quality, Professionalism, Value

Charles Stratton were amazing from the day i moved into my new flat right up until i left, their professionalism and communication was great, and i would personally like to thank Nav and Darren who were ever so great!PositiveProfessionalism

Charles Stratton went above and beyond helping us to remove troublesome tenants from our property. Nav and Darren were very professional and helpful. They have now found us new tenants which hopefully will be more successful.PositiveProfessionalism

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