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Balgores

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1.00 /5

EDIT: My review was not about losing the property or being outbid that seems to have gone over Balgores head judging by their reply. As mentioned, we’re not concerned about that outcome it was clearly overpriced in the end. My issue is with the tactics employed during the process and how offers were handled. Specifically: 1. Repeated pressure to increase our offer even after we made it clear we had reached our limit. We received multiple calls asking us to reconsider despite clearly stating our position. We chased up once on the status of the sale to have our offer reconsidered, but 2 of their agents called us various times after we made it clear we wouldn’t be offering higher. 2. Withholding our initial offer for 2-3 days until we met with your broker, which is unethical and could be considered a violation of regulations. 3. Implying preferential treatment if we used your recommended broker and solicitor. Your broker even confirmed in writing that he would push our offer forward if we went through him. This is a conflict of interest and further demonstrates conditional selling practices. These tactics are what I take issue with, not the outcome of the property. Buyers should not feel pressured or coerced into using in-house services to have their offers treated fairly. It’s disappointing to see these practices in the industry, and I feel it’s important to highlight them so others can make informed decisions.

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5-6 Station Chambers, Victoria Road, Romford, RM1 2HS, UK, RM1

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