Martin & Co Rochdale and Bury
Martin & Co Rochdale and Bury
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2.00 /5
Our experience with Ashtons started on a very positive note. Tom and the marketing team did an excellent job promoting our property online, and the brochure they created was beautifully done. Their efforts generated strong interest quickly and gave us confidence in the process early on. However, once we were handed over to other members of the sales team, things unfortunately took a downturn. On more than one occasion, there seemed to be more focus on pushing us to find an apartment to rent to complete the chain, rather than supporting us in finding a suitable onward property or reassuring our buyer to help maintain the chain. This added unnecessary pressure at an already stressful time. After the chain was complete, communication deteriorated even further. Emails went unanswered, phone calls were not returned, and overall contact from the sales team was minimal. In fact, we have not heard from anyone at Ashtons since before our exchange, including the exchange, the completion and the vacating of the sold property, which we found very disappointing. The lack of follow-through and attention to detail throughout the latter part of the process left us feeling unsupported and frustrated. Unfortunately, based on this experience, we would not use Ashtons again nor feel confident recommending them to others.
Contact details
Opening hours
Monday-Friday: 09:30 - 17:30
Saturday: 09:00 - 13:00
Address
15b Cheetham Street, Rochdale, Greater Manchester, OL16 1DG, UK, OL16
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About
Martin & Co Rochdale have specialized in the sale and rental of residential property from our offices here at 15b Cheetham Street since February 2007, offering a wide selection of properties For Sale and To Rent in and around the Rochdale area. Our team at Martin & Co Rochdale, has built strong and loyal relationships with sellers, buyers, landlords and tenants alike. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times, alongside innovative marketing which includes interactive 360' virtual and video tours. A professional service and standards are important and so to that end Martin & Co are approved and regulated by the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), The Property Ombudsman (TPO) and Rochdale Metropolitan Borough Council (RMBC). At Martin & Co Rochdale we enjoy the constant reward of helping sellers, buyers and renters find their new homes, so please do get in touch with a member of our dedicated team. Martin & Co can also help secure your new mortgage, with the assistance of our specialist Mortgage advisors providing access to over 80 lenders from just one call. Landlords, we can Guarantee Your Rent! Why not get the ball rolling today with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Rochdale get you on the move.
Our team
Rochdale Office
Cerys Jones
Ben McEneaney
Peter Mahoney
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure