04-Apr-24 UPDATED: Given that you are 100% confident in sharing the truth, I encourage you to report to the Property Ombudsman along with evidence to support your claim. We will be prepared to provide financial compensation for your loss in the process if they rule in your favor based on your evidence. 03-Apr-24: Thank you for your review. It seems you, along with 4 others, are all associated with Phil H, who also left a 1-star review, though your experience isn't directly or indirectly related to his. I apologize that Phil's tenancy offer wasn't accepted, but we've done our utmost to find him a suitable home. If you have any concerns about how his case was handled, please contact me directly at redhill@martinco.com. I kindly request that you consider having your review removed, as it may mislead readers since you weren't directly involved in the experience but rather heard about it from your friend.

Sorry about your experience. It’s unfortunate that the landlord chose another tenant's offer over yours. While it's not uncommon for tenants to miss out on certain flats, we did make efforts to find alternative housing options for you. Following internal reviews, we've confirmed that there's nothing needing rectification, so it didn’t take us 5 months to address your concerns. Unfortunately, for this incident, we found no wrongdoing in the handling of your case. It's regrettable that your review didn't clearly outline the issues you experienced with our service quality. Consequently, I perceived your review as vague, though you have every right to disagree.

I apologize for your recent experience. Could you specify what didn't meet your expectations? We take online reviews seriously, but if any review is inaccurate or part of a coordinated effort against us, our legal team may need to intervene. We have noticed five 1-star reviews left against us on the same day, all of which have vague comments. This can appear suspicious. Your prompt cooperation is appreciated. If this matter is not resolved within 10 working days, our legal team will be in touch. We reserve the right to claim indemnity for any reputational damages caused by any fake reviews left against our business. However, if you left this review by mistake, please feel free to remove it at your earliest convenience.

Thank you for your review. It's quite perplexing, as it appears you're a tenant, and by law, we're no longer permitted to charge tenants any fees. Therefore, it's unclear what your review is addressing. It seems that you, along with four others, are all associated with Phil H, who also left a 1-star review. However, your experience isn't directly or indirectly related to his. I apologize that Phil's tenancy offer wasn't accepted, but we made every effort to find him a suitable home. If you have any concerns about how his case was handled, please contact me directly at redhill@martinco.com. I kindly request that you consider having your review removed, as it may mislead readers since you weren't directly involved in the experience but rather heard about it from your friend.

Thank you for your review. It seems you, along with 4 others, are all associated with Phil H, who also left a 1-star review, though your experience isn't directly or indirectly related to his. I apologize that Phil's tenancy offer wasn't accepted, but we've done our utmost to find him a suitable home. If you have any concerns about how his case was handled, please contact me directly at redhill@martinco.com. I kindly request that you consider having your review removed, as it may mislead readers since you weren't directly involved in the experience but rather heard about it from your friend.

Hi Marion We can't locate your enquiry here in the office, but please do send through your contact details to redhill@martinco.com and we'd be happy to assist in any way we can. Martin & Co Redhill

Hi Marion We can't locate your enquiry here in the office, but please do send through your contact details to redhill@martinco.com and we'd be happy to assist in any way we can. Martin & Co Redhill

I apologize for your experience. Could you specify what didn't meet your expectations? We take online reviews seriously, but if any review is inaccurate or part of a coordinated effort against us, our legal team may need to intervene. Your prompt cooperation is appreciated. If this matter is not resolved within 10 working days, our legal team will be in touch. We reserve the right to claim indemnity for any reputational damages caused by any fake reviews left against our business. However, if you left this review by mistake, please feel free to remove it at your earliest convenience.