Thank you for your feedback and for recognising the service provided. We’re sorry to hear about your concerns regarding future works. Information relating to planned works on housing association properties is typically provided directly by the housing association and communicated to buyers through their solicitor as part of the legal process. As estate agents, we rely on the information made available to us at the time. That said, we do understand how frustrating this situation must feel and we genuinely wish you all the best in your new home.