Oulsnams Redditch handled our house sale very professionally, and we could always speak to someone regarding it, they got back to us immediately. They also had to relist our house as our impatient buyer pulled out and got it sold again very quickly. Their communication was good, there were times I had to phone to get an update, but someone always followed through with it and kept us in the loop. Would use them again if and when we sell this house in the future!