Unfortunately despite the slew of positive reviews, we found our experience with Jack Rumble from Ewemove in Strood absolutely horrendous. He left us standing outside the property whilst he texted in his car, failed to introduce himself properly, couldn't answer any basic questions about the property (including how old the boiler was). Despite this it was in our dream location so we made an offer, only to be bombarded with abrupt phonecalls for 2 weeks whilst we found a buyer for our home. Jack even went as far as to phone my estate agent and start bombarding them to verify my story that we had an offer on ours. He is abrupt to the point of rudeness, absolutely devoid of warmth and friendliness and also lied to us several times during the process of dealing with him. I phoned to address my concerns with his manager, who didn't seem to particularly care, and am still awaiting details to the formal complaints procedure I can follow. I imagine if you're a seller, the bully boy tactics really get quick sales. But if you're a buyer, the process is horrific. We lost out on our dream house due to his conniving and dishonest strategies, but the upside is not dealing with Jack anymore.