PROS: - friendly and responsive agents, - present and responsive on social media, - quite a selection of properties to let/buy/sale/rent, - probably the best ones out of all the big agencies in Reading. CONS: - fees are still too high (I understand the employees need to be paid somehow, but not with London-like fees), - website could be a bit less confusing (everything is all over the place and it's difficult to find your region before you are thrown back to the main site again).