- The Agency changed rent payment dates without informing me which resulted in adding excessive charges. - At check in the property as agreed prior was not cleaned at all and we had to accept it as we already made the offer. - The people at Winkworth do not answer calls or emails and when they do it is rude and blunt. - I was called several names by one of the managers as i didn't agree to a check in call without notice. - The agency would visit me every month and enter the property without informing anyone as they wished. I appreciate this to be my experience with Winkworth however good to consider this feedback when dealing with Winkworth.