Not professional. After scheduling a 5pm viewing ( 9 Brechin Court) on a Tuesday a week in advance, the agent calls me around lunch time confirming the viewing, which I confirmed. At 4:55 (as I am 1 minute away the property) agent calls and says that the viewing is not possible and need to reschedule. They do not give a strong enough reason. The reason is the house at the moment is “not in a viewing condition”. No follow ups, not the slightest customer care shown. They need to understand their job and do that properly! Highly unprofessional, would not recommend this. Poor management, poor agents leading to a very unpleasant experience.